Guest Services Manager
Job Description
Job Description
Join The Westin Jekyll Island as our Full-Time Guest Services Manager and embark on an exhilarating journey in the heart of a stunning coastal paradise! If you thrive in energetic environments and love to create unforgettable experiences, this role is tailor-made for you. In this onsite position, you’ll have the opportunity to lead a passionate team while interacting with diverse guests who visit our beautiful hotel. With a competitive salary range of $80,000 to $100,000, you’ll feel valued for your expertise and dedication. Picture yourself surrounded by sandy beaches and vibrant sunsets, all while fostering a culture of excellence and customer-centricity.
Your passion for hospitality will shine as you play a crucial role in enhancing our guests’ experiences. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Paid Meals, Snack/Drink Room, and Employee Discounts. Your adventure starts here—apply today to join a fun-loving team that’s all about making lasting memories!
Who are we? An Introduction
200 Room Beachside Resort in the heart of Jekyll Island focused on providing an exceptional experience for Island Guests.
What would you do as a Guest Services Manager
As the Full-Time Guest Services Manager at The Westin Jekyll Island, you'll be at the helm of ensuring guest satisfaction by expertly managing the front desk and bell staff teams. Your ability to create seamless check-in and check-out processes will set the tone for memorable stays, while effectively managing room inventory keeps everything running smoothly. You’ll have the exciting opportunity to hire and train a dedicated team of Guest Services staff, instilling in them the importance of upholding Marriott Brand Standards. Your role will also involve addressing guest concerns with empathy and efficiency, ensuring that every visitor feels valued and cared for.
If you have a passion for hospitality and a knack for leadership, this position lets you shine while making your mark on the guest experience!
What we're looking for in a Guest Services Manager
To thrive as the Full-Time Guest Services Manager at The Westin Jekyll Island, a diverse skill set is essential. Previous Guest Services or Hotel Management experience is crucial, with a preference for candidates familiar with Marriott standards. An unwavering customer-oriented mindset will allow you to anticipate and meet guest needs, creating memorable experiences. As an effective department leader, your ability to inspire and guide your team will be instrumental in fostering a high-performance culture.
The role demands strong multitasking skills and the capacity to manage time effectively while prioritizing tasks in a fast-paced environment. If you’re ready to take the reins and elevate our guest services to new heights, your expertise will play a pivotal role in shaping our success!
Knowledge and skills required for the position are:
- Previous Guest Services or Hotel Management Experience
- Previous Marriott Experience preferrable
- Customer Oriented Mindset
- Effective Department leader
- ability to multi-task
- ability to effectively manage time and prioritize tasks
Make your move
If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
Job Posted by ApplicantPro