General Service Administrator

Key Responsibilities:

1. Logistics Support:

• Audit UPS shipping bills and freight bills to ensure accuracy and compliance with company standards.
• Receive inventory into NetSuite, ensuring accurate entry and tracking.
• Enter shipping data and fulfill orders in NetSuite, ensuring timely and accurate order processing.
• Manage logistics-related inquiries and provide support as needed.

2. Inside Sales Support (Latin America & USA):

• Assist the sales team with quoting support for customers in Latin America and the USA.
• Prepare, verify, and deliver sales quotes in a timely manner, ensuring alignment with sales strategies and customer requirements.
• AR follow up when needed
• Track sales quotes and provide status updates to the sales team as needed.

3. Administrative Support:

• Manage small purchases and office administration, ensuring high satisfaction rates and cost-effective solutions.
• Ensure all company facilities (offices, restrooms, front desk, etc.) are clean, organized, and user-friendly.
• Book flights, hotels, and other travel arrangements for US-based staff, ensuring efficiency and cost management.
• Organize team events and provide administrative support for internal meetings, conferences, and other company events.
• Handle other administrative requests as assigned by management.

Schedule:

Monday-Friday, 6:30AM-3:00PM

Requirements

Key Qualifications:

• Proven experience in logistics, sales support, and office administration.
• Proficiency in NetSuite or similar ERP systems for inventory and order management.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent attention to detail and a proactive approach to problem-solving.
• Strong communication skills and the ability to work effectively with cross-functional teams.
• Bilingual (English and Spanish) preferred for Latin America support.
• Experience in managing travel arrangements and event coordination.

Key Competencies:

• Strong attention to detail
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Customer-focused with a high standard of service delivery
• Proactive and able to anticipate needs in a fast-paced environment

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability