Manager Esthetician / Laser Technician - MedSpa

Job Description

Job DescriptionSalary: $19-$20

Amerejuve League City is seeking a highly motivated, skilled, and customer-focused Manager to support both the esthetic and laser technician operations. This position requires a blend of leadership, technical expertise, and outstanding client service. The Manager will assist in overseeing day-to-day operations, manage a team of estheticians and technicians, and ensure that clients receive exceptional care. This role is perfect for a licensed esthetician or laser technician with a passion for leading a team and growing within a fast-paced, dynamic medspa environment.

Key Responsibilities:

1. Staff Supervision & Leadership:

• Assist in managing and supervising estheticians and laser technicians.
• Provide guidance, mentorship, and training to staff, ensuring all team members are up-to-date on treatments, protocols, and customer service practices.
• Help with scheduling and ensuring the proper allocation of staff to meet client demands.
• Oversee the performance of team members and assist in conducting performance reviews.
• Ensure all staff maintain certifications and licenses required for their respective roles.

2. Client Care & Services:

• Provide exceptional esthetic and laser treatments to clients, including but not limited to facials, chemical peels, microdermabrasion, laser hair removal, skin rejuvenation, and body contouring.
• Conduct skin consultations and recommend appropriate treatments based on individual client needs.
• Address client concerns or issues promptly, ensuring a high level of customer satisfaction.
• Ensure that clients are following post-treatment care instructions, optimizing results.

3. Operational Management:

• Support the Center Manager with the daily operational functions of the clinic, ensuring smooth and efficient running of the center.
• Help manage inventory, ensuring that products, equipment, and supplies are stocked and maintained.
• Ensure all health and safety standards are met, including cleanliness and sanitation of treatment rooms and equipment.
• Assist in the implementation of marketing campaigns and promotions to drive sales and client engagement.
• Help with administrative tasks, including client booking, payment processing, and maintaining client records.

4. Sales & Business Development:

• Drive retail sales of skincare products and services, meeting or exceeding sales goals.
• Promote and upsell additional services that will benefit clients and enhance their results.
• Assist with the implementation of business development strategies to grow the client base and increase revenue.
• Collaborate with the management team to improve client retention and satisfaction.

5. Quality Control & Compliance:

• Ensure all treatments are performed to the highest standards of quality and in compliance with state regulations.
• Maintain up-to-date knowledge of industry trends, products, and technologies.
• Conduct regular audits of treatment procedures, equipment, and client feedback to ensure quality and compliance.
• Assist in enforcing clinic policies and procedures to ensure a safe and professional work environment.

Skills & Qualifications:

• Education/Certification:
  • Active esthetician or laser technician license in the state of Georgia.
  • Certification in laser hair removal and other advanced aesthetic procedures preferred.
  • CPR and First Aid certification is a plus.
• Experience:
  • Minimum of 4-5 years of experience as an esthetician and/or laser technician in a medspa or clinical setting.
  • Prior experience in a supervisory or managerial role is highly desirable.
  • Proven experience in client relations, sales, and customer service in a beauty, wellness, or healthcare setting.
• Skills:
  • Strong leadership, communication, and interpersonal skills.
  • Ability to motivate, guide, and develop a team.
  • Knowledge of various aesthetic treatments and equipment (e.g., IPL, RF, microdermabrasion, etc.).
  • Strong organizational skills and attention to detail.
  • Ability to handle multiple tasks and manage time effectively in a fast-paced environment.
  • Excellent sales, upselling, and marketing skills.

Working Conditions:

• Full-time position with flexible scheduling, including evenings and weekends as needed.
• Competitive compensation with potential for commissions based on sales.
• Opportunity for career growth in a growing medspa brand.