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field_job_employment_type

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Benefits
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
<li>Pay Rate $16.50 per hour</li>
</ul>
As the Overnight Front Desk Associate you will:
<ul>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals.</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency </li>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to walk and stand for prolonged periods of time</li>
<li>Ability to continuously talk in person or on the phone during shift</li>
<li>Will occasionally encounter cleaning chemicals during shift</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Overnight Front Desk

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>An environment where diversity is celebrated</li>
<li>A positive, empathetic, and supportive team and company</li>
<li>Team member discounts</li>
<li>Aesthetically inspiring work environment</li>
<li>Career growth opportunities</li>
<li>Competitive compensation + generous commissions</li>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
</ul>
 Schedule / Expected Work Hours: 
<ul>
<li>Ability to work flexible hours, including evenings, weekends, holidays</li>
<li>Open Daily from 10:00AM to 8:00PM (Opening and closing shifts start and end before and after)</li>
</ul>
Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guests massage, and handling payment for services performed. Responsibilities 
<ul>
<li>Provide top-level service for guests and team members.</li>
<li>Warmly greet and check in guests.</li>
<li>Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.</li>
<li>Accurately and effectively book, edit, and cancel massage appointments.</li>
<li>Open/close the boutique each day according to standard operating procedures.</li>
<li>Resolve guest issues.</li>
<li>Ensure guest areas are maintained to standard.</li>
<li>Maintain a positive attitude and contribute toward a healthy &amp; happy workplace.</li>
<li>Collaborate with the leadership team to ensure best practices and foster innovation.</li>
</ul>
Qualifications 
<ul>
<li>Sales and service-related experience preferred.</li>
<li>Ability to be efficient and detail-oriented in a fast-paced environment.</li>
<li>Must have enthusiasm and possess excellent guest service skills.</li>
<li>Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW</li>
<li>Enjoy working with people and possess a friendly and outgoing personality.</li>
<li>Possesses problem-solving and troubleshooting skills.</li>
<li>Must be a team player.</li>
</ul>
Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massages goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massages interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/Mission Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW. We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company Values Brand Truths LIVE IN THE NOW Be Present. Take time to recharge and reconnect within. KINDNESS IS MAGIC Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community. CARE FOR THOSE WHO CARE FOR OTHERS Foster an environment where team members feel valued, recognized, and rewarded. AUTHENTICITY ALWAYS Open and transparent communication with our inner circle and guests.

Experience Guide (Front Desk Associate)

<h3>Job Description</h3>
Job Description
Job Summary: The night auditor is responsible for auditing all accounts to ensure they are in balance, and preparing final reports for management. Acts as the third-shift front desk clerk ensuring maximum room revenues and guest satisfaction, in line with Veridea standards. This position requires very strong computer and number skills as well as the ability to work alone overnight for your entire shift. Applicant must be comfortable working over night shift alone for the entire length of your shift.
 Essential Functions: 1. Assists all guests in a sincere and professional manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction without sacrificing hotel standards.
 2. Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning.
 3. Completes all credit card transmittals, direct bills, and no show billings for the day.
 4. Prepares all daily, monthly, and yearly reports required by the property.
 5. Acts as the manager on duty in the absence of the general manager or manager of guest operations.
 6. Registers and processes guests promptly upon arrival and departure, to ensure guest satisfaction.
 7. Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests.
 8. Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
 9. Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction.
 10. Resolves guest issues, complaints, or problems going to any length to accomplish this.
 11. Professionally and competently operates the telephone system according to Veridea standards.
 12. Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests.
 13. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
 14. Proactively seeks other duties to benefit the overall operations of the hotel.
 15. Sets up breakfast daily, ensuring full preparation for the arrival of the breakfast attendant.
 Qualification Standards: 1. Ability to quickly learn front desk technical procedures as well as audit procedures, such as: check-in, check-out, selling skills, computer operations, telephone operation, etc. 2. Ability to operate computer or cash register to handle monetary transactions and give correct change. 3. Ability to work well on multiple tasks at the same time. 4. Ability to be friendly and cheerful; interact easily with strangers. 5. Ability to cooperate with and support others. 6. Ability to observe, react quickly and adjust to different guest situations. 7. Ability to cope with stress, showing self-control during excitement. 8. Ability to work accurately and competently with numbers. 9. Ability for strong organizational skills and strong detail organization. 10. Ability to physically manipulate equipment such as: cash register, computer, credit card machines, telephone console/switchboard, calculator, etc. 11. Grooming must meet property standards.

Night Audit- TownePlace Suites by Marriott

<h3>Job Description</h3>
Job Description 
Scope:
Responsible for cleaning and servicing guest rooms and/or other designated hotel areas in a timely, organized, and detail-oriented manner. Ensures a clean, comfortable, and welcoming environment that supports guest satisfaction and brand standards.
Key Responsibilities:
<ul>
<li>
Clean and service assigned guest rooms in accordance with hotel procedures and quality standards.
</li>
<li>
Notify the front desk upon room completion to ensure timely availability for guests.
</li>
<li>
Report any maintenance issues, safety hazards, or unserviceable rooms to the supervisor promptly.
</li>
<li>
Respond to guest and management requests efficiently and courteously.
</li>
<li>
Maintain a clean, organized, and fully stocked linen cart and storage area.
</li>
<li>
Ensure security and proper handling of keys, equipment, and supplies issued daily.
</li>
<li>
Report lost and found items immediately to the supervisor.
</li>
<li>
Participate in team cleaning and self-inspection programs as required.
</li>
<li>
Respond quickly and politely to guest requests, following up to ensure satisfaction.
</li>
<li>
Present a professional image at all times through proper grooming and attire.
</li>
<li>
Comply with all company policies, procedures, and safety guidelines.
</li>
<li>
Perform additional duties as assigned by supervisors or management.
</li>
</ul>
Qualifications:
Education &amp; Experience:
<ul>
<li>
High school diploma or equivalent preferred.
</li>
<li>
Prior housekeeping or cleaning experience is a plus, but not required.
</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>
Strong attention to detail
</li>
<li>
Organizational and time management skills
</li>
<li>
Ability to work independently and as part of a team
</li>
<li>
Problem-solving and adaptability
</li>
<li>
Excellent customer service and communication skills
</li>
</ul>
Working Conditions:
<ul>
<li>
Must be available to work weekends and holidays.
</li>
<li>
Work is performed in a fast-paced, physical environment.
</li>
<li>
Frequent use of common household and industrial cleaning chemicals.
</li>
<li>
Occasional overtime may be required.
</li>
</ul>

Ft Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add a Room Attendant to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards.
 
Requirements:
Job Requirements:
<ul>
<li>Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out</li>
<li>Ensure all rooms are cared for according to brand and IHM standards</li>
<li>Notify supervisors of any damages, deficits, and/or disturbances</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement </li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available! </li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program </li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services </li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand </li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Room Attendant

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
</ul>
 This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: 
<ul>
<li>Executes procedures as outlined by front desk manual</li>
<li>Answer phones, take messages and transfer calls</li>
<li>Knowledgeable of Clubs amenities and surroundings</li>
<li>Communicates kindly and sincerely using members name</li>
<li>Attends all staff and club meetings and events</li>
<li>Establish and maintain professional relationships with members and staff</li>
<li>Ensures front desk is clean, maintained and organized at all times</li>
<li>Ability to respond quickly and appropriately to emergency situations</li>
</ul>
 Expectations: 
<ul>
<li>Present a professional demeanor at all times when representing the Genesis Health Clubs</li>
<li>Provide input in developing strategies to support club goals and objectives</li>
<li>Ability to respond to common inquiries or complaints from members </li>
</ul>
Job Requirements: 
<ul>
<li>Available to work early mornings, weekends, evenings and holidays</li>
<li>Must hold current CPR certification or obtain within 60 days of start date</li>
<li>Ability to work well with others</li>
<li>Experience in cash handling and credit cards</li>
<li>Customer service abilities</li>
</ul>
 Physical Requirements: 
<ul>
<li>Ability to stand for long periods of time</li>
<li>Ability to lift up to 35 pounds</li>
<li>Ability to communicate with guests and other associates, including reading, writing and speaking</li>
</ul>

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Referral Bonus Program</li>
<li>Employee discounts</li>
<li>Paid time off</li>
</ul>
 Overview: The Front Desk Attendant is often the first point of contact for guests and is responsible for their first impression of Atwell Suites KCI. Warm, knowledgeable service and helpful guidance will reassure guests that they've made the right choice to stay with us! Primary Duties and Responsibilities: 
<ul>
<li>Welcome all guests in a friendly, prompt, and professional manner, being sure to give recognition to IHG Rewards Club Members and returning guests.</li>
<li>Check guests in, issue room keys, and provide information on hotel services and room location.</li>
<li>Ensure necessary identification is taken from guests at check-in.</li>
<li>Answer, record, and process all guest calls, messages, requests, questions, or concerns promptly and courteously.</li>
<li>Accurately record guest information and preferences in the Hotels internal system.</li>
<li>Check guests out; resolve any late or disputed charges.</li>
<li>Accurately process all cash and credit card transactions using established procedures.</li>
</ul>
Other Duties and Expectations: 
<ul>
<li>Work closely with all departments using crystal clear communication.</li>
<li>Lead by example; encourage co-workers to always perform at the highest levels.</li>
<li>Ask for feedback from supervisors and provide feedback as needed; be open and willing to take directions and/or make changes to job performance as needed.</li>
<li>Engage guests at all opportunities to build a level of comfort between the guest and our property, instilling a Home Away From Home comfort during their stay.</li>
<li>Understand and respond to customers needs and ensure a high level of guest satisfaction.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications and Requirements: 
<ul>
<li>1 year of previous hotel experience is preferred.</li>
<li>1 year of customer service, front desk, or related experience is required.</li>
</ul>
Schedule (part-time - weekly hours may vary): 
<ul>
<li>Evening Shift, need PM availability!</li>
<li>Holidays</li>
<li>Overtime</li>
<li>Weekend availability</li>
</ul>

Front Desk Attendant

<h3>Job Description</h3>
Job Description
Position Title:&nbsp;TECHNOLOGY HOSPITALITY DIRECTOR &nbsp;
Salary: $130000-$150000 / year
Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.
Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.
Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.
At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.
We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.
Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.
Job Summary
Waveguide’s hospitality team believes in using technology to elevate the human connection by inspiring confidence in our client partners. The confidence our world-class audiovisual technology hospitality team inspires allows our clients to deliver events that drive engagement – the gold standard of any successful meeting. To do that, our hospitality team is guided by our HERO ethos, which ensures we observe, respect and reflect our clients’ unique culture back to each attendee at all meetings and events.&nbsp;
<ul>
<li>Hospitality – Always listening&nbsp;</li>
<li>Excellence – Always improving&nbsp;</li>
<li>Resilience – Always flexible&nbsp;</li>
<li>Ownership – Always trusted&nbsp;</li>
</ul>
That’s where the Technology Hospitality Director comes in. The Technology Hospitality Director’s main role is to provide administration and accountability to the hospitality managers, program managers and program team members.
The Technology Hospitality Director’s responsibility is to deliver oversight and accountability to the successful partnership with the client, the operation of the client site, the deployment of strategic initiatives by the program managers and the delivery of service by all frontline team members in their account portfolio.
The administrative deliverables regarding the onsite team’s daily activities, the successful deployment of the scope of work and the financial health of the Technology Hospitality solution at their assigned client accounts are the sole responsibility of the Technology Hospitality Director.
The Technology Hospitality Manager or the Client Experience Manager will report directly to them.
The Technology Hospitality Director will report directly to the Senior Director, Account Operations.
Responsibilities
<ul>
<li>Develop a weekly cadence with the Managers at all client sites</li>
<li>Develop a weekly cadence with the client managers and client stakeholders at all sites</li>
<li>Gather and report all administrative and financial data back to Senior Director, Account Operations on a regular basis</li>
<li>Ensure that all AV technical requirements are met by managing and directing the efforts of each client site and its Technology Hospitality Manager or Client Experience Manager</li>
<li>Oversee the development of all QBR and MBR presentations with the Technology Hospitality Manager or Client Experience Manager</li>
<li>Receive and review all client data regarding preventative maintenance, room inventory, room utilization, etc. from client management</li>
<li>Ensure all managers are actively engaged with their team members for communication, culture and training</li>
<li>Hold all managers accountable to their individual duties and assignments</li>
<li>Be ready to answer any and all questions from either the leadership of Waveguide or the client at any time and within a moment’s notice</li>
<li>Be responsible for the financial health of all accounts within your client portfolio</li>
<li>Recruiting, interviewing, hiring and termination of all team members on the frontline</li>
<li>Oversee the preparation and management of quarterly reporting of AV support, room checks and industry trends in partnership with Client and other vendors</li>
<li>Maintain executive relationships with all subcontractors and vendors of Technology Hospitality</li>
<li>Act as escalation point for all operational items for assigned accounts</li>
<li>Responsible for the operational efficiency and financial performance of the Technology Hospitality solution at all assigned accounts</li>
<li>Represent the Technology Hospitality solution to primary clients at assigned accounts</li>
</ul>
Required Core Competencies
<ul>
<li>Working knowledge of basic contract language and agreement structures</li>
<li>Ability to perform basic mathematics in a business environment</li>
<li>Working knowledge of corporate accounting</li>
<li>Ability to produce a forecast and operate within a designated budget</li>
<li>Ability to influence decisions by key client stakeholders using data and operational insights</li>
<li>Familiarity with event production roles and functions</li>
<li>Strong understanding of commercial/institutional technology applications and operations, including audio systems, video display technology, unified communications, digital signage, networked signal distribution and complex automation and control&nbsp;&nbsp;</li>
<li>Significant experience with commercial/institutional building design and construction, including understanding of common building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.)&nbsp;</li>
<li>Ability to absorb business data and translate into actions with designated business outcomes</li>
<li>Ability to communicate clearly both verbally and in written form</li>
<li>Ability to absorb and understand written business communication and respond professionally and hospitably to every situation</li>
</ul>
Preferred Qualifications
<ul>
<li>Working knowledge of:
<ul>
<li>Commercial construction projects and phases</li>
<li>Construction drawings</li>
</ul>
</li>
<li>Ability to read and apply AV line drawings</li>
<li>Ability to offer operational insights during the design phase of AV construction projects</li>
</ul>
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer.&nbsp; At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.&nbsp;
Associates at Waveguide are offered many fantastic benefits.
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance/ AD</li>
<li>Disability Insurance</li>
<li>Retirement Plan</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Holiday Time Off (varies by site/state)</li>
<li>Personal Leave</li>
<li>Associate Shopping Program</li>
<li>Health and Wellness Programs</li>
<li>Discount Marketplace</li>
<li>Identity Theft Protection</li>
<li>Pet Insurance</li>
<li>Commuter Benefits</li>
<li>Employee Assistance Program</li>
<li>Flexible Spending Accounts (FSAs)</li>
</ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.&nbsp;For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Applications are accepted on an ongoing basis.
Waveguide maintains a drugfree workplace.
Req ID:&nbsp;1430287
Waveguide&nbsp;
BRITTANY BENNETT&nbsp;
[[req_classification]]&nbsp;

TECHNOLOGY HOSPITALITY DIRECTOR

<h3>Job Description</h3>
Job Description
Your experience in delivering exceptional guest service is the key and your passion for this position is what we are looking for. Excellent growth opportunity for a seasoned front desk leader.
Duties of this position include, but are not limited to:
<ul>
<li>Assist staff with expediting problem payments (e.g., problems processing credit card).</li>
<li>Follow up with guest regarding satisfaction with guest-related issues.</li>
<li>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.</li>
<li>Process all payment types such as room charges, cash, checks, debit, or credit.</li>
<li>Set up accurate accounts for each guest upon check-in (i.e., shares, separate room/tax/incidentals, comp, direct bill, etc.)</li>
<li>Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.</li>
<li>Block rooms in the property management system and identify designated requirements and requests.</li>
<li>Contact appropriate individual or department (Housekeeping, Engineering) as necessary to resolve guest call, request, or problem.</li>
<li>Coordinate with Housekeeping to track readiness of rooms for check-in.</li>
<li>Review shift logs/daily memo books and document pertinent information in logbooks.</li>
<li>Count bank at the beginning and end of shift.</li>
<li>Balance and drop receipts according to Accounting specifications.</li>
<li>Opera Experience a Plus!</li>
</ul>
Nights, Weekends, and Holidays are required for this position.
Your experience matters and does make a difference!

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Hotel Night Auditor
 
Job Summary:
We are seeking a detail-oriented and customer-focused Hotel Night Auditor to join our team. The ideal candidate will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing essential accounting tasks.
 
Key Responsibilities:
- Perform nightly audits of financial transactions and ensure accuracy in billing and payments.
- Handle guest check-ins and check-outs efficiently and courteously.
- Address guest inquiries and resolve any issues that may arise during the night shift.
- Maintain accurate records of room availability and reservations.
- Prepare and distribute daily reports on hotel occupancy and financial performance.
- Ensure the security and safety of the hotel premises during the night.
- Collaborate with other departments to ensure a seamless guest experience.
 
Skills and Qualifications:
- High school diploma or equivalent; additional education in hospitality or accounting is a plus.
- Previous experience in a hotel or customer service role preferred.
- Strong attention to detail and excellent organizational skills.
- Proficient in using hotel management software and basic accounting systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Flexibility to work night shifts, weekends, and holidays as needed.
 
We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about providing exceptional service and have a keen eye for detail, we encourage you to apply.
Requirements:

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